AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom account question | #83445

Vodacom
Vodacom account question

This is not so much a complaint as rather a question/proposal to Vodacom. I lost my job during 2008 and as a result defaulted on a lot of my accounts but have since been able to pay back most of the accounts.

As a result of my financial situation I defaulted on my cellphone contracts namely call and data packages. I know I am still responsible for the outstanding amounts on these contracts but I have not caused Vodacom a loss but rather a loss of income. Obviously I was never able to use the call plan (082 778) that I signed up for.

I received a letter from Vodacom's attorneys demanding payment, which I fully understand.

Now may question to Vodacom is as follows: I would like to "restart" the contract that I originally had on my current nr, I would pay the monthly subscription as any other customer would. I am currently using a Vodacom prepaid account. So in stead of still paying my prepaid and paying off the original contracts (that I never used) won't this be a workable way to get the money owed and give me the airtime I am paying for?
In addition to the subscription on the Talk 500 package I would pay an additional R1000 per month to settle the other account accs

Date:

Company: Vodacom

Country: South Africa   City: Accounts

Category: Telecommunications

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