AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - 45 minute wait to buy a sim card | #81507

Cell C
45 minute wait to buy a sim card

I went to Cell C Somerset Mall on Friday afternoon at 4pm.
When I got there, there was a queue of about 4 people and 4 other people being helped by the 4 Cell C employees. 2 of them opening contracts and the other 2 showing 2 females how to work on their new phone.
As I was standing in the queue not 1 of the Cell C employees greeted or even acknowledged that anyone else was in the store.
All I wanted was a micro sim card that would have taken 2 minutes to purchase and Rica. How can 2 of the employees help 2 customers set up there phone while there is a queue of 4 people and takes 45 minutes to buy a sim card. Eventually after I said something the one male employee quickly stopped showing the female how to use her new phone and helped me after 45minutes standing in a queue.

TERRIBLE CUSTOMER SERVICE!

Date:

Company: Cell C

Country: South Africa   City: Somerset Mall

Category: Telecommunications

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