AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Threatened with blacklisted then with security! | #71492

Vodacom
Threatened with blacklisted then with security!

I picked up my HTC from vodacom bayside, after 3 weeks of having it in for fixing.
I had signed out my phone and had given back the loan phone and sim holder, only to be told that i had forgotten the charger.

what happened next was unnecessary to say the least. I was told to leave my phone there till i had returned the charger.then i was threatend by the manager that i would have my phone blacklisted if i did not bring it back the same day.

After i had told him i would but i was taking my phone he said he was going to call security on me if i did not give my phone back. I then did not give my phone back as i had signed it out and it was mine. I then returned the charger.

the next day i was phoned by the 3g store in bayside saying i was going to be blacklisted again because i had brought the wrong charger.

after being treated like a and wanting to sort thing out i went to the branch to find the manager had gone to head office. so now if i get blacklisted... hmmm.

this is just not right, how can I be threatend blacklisted and being threatend with security over a cheap R50 charger?
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Vodacom was notified but has still not gotten back to me.

Date:

Company: Vodacom

Country: South Africa   City: Bayside

Category: Telecommunications

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