AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Contract advertised but no stock available | #55445

Cell C
Contract advertised but no stock available

The last week of January, my wife and I signed for the new iPhone 5 16Gb R399 a month contract - available to the first 1000 customers only of which we were a part of. We were told they had no phones but were expecting them by the first week of February. Since the first week of February till today (4th of March), they still do not have any stock of the phones we signed the contract for. Every week we are given the same answer: "Another week or two". How can CELL C advertise a contract and, yet, not have the stock available for customers? How can CELL C not have a definitive response in terms of a date when the phones will be available? We quit Vodacom to move to CELL C because of the contract on offer. Now we regret it as all our friends with MTN, Vodacom and even 8ta have their iPhone 5's... except us... AND we're STILL waiting!!! Why can CELL C NOT get stock? Who is in charge of ordering and planning stock? Surely you should have known that the iPhone contract was going to prove popular? What is CELL C going to do about this? I would expect some sort of discount on the offer perhaps?

Date:

Company: Cell C

Country: South Africa   City: Greenstone Shopping Centre

Category: Telecommunications

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