I took a phone on contract with vodacom 2 weeks ago and started to actually notice that the ipad has got a defect/fault.
I wanted to sync my ipad to itunes on my laptop but everytime it was getting crashed, i was getting a error message saying file system is corrupted in ipad. I went to vodacom shop and they told me to go to Vodacom Data, Vodacom Data told me to go to Vodacom customer services. I have been running around from one vodacom shop to another but without any help as their technicians were unable to help. Finally i went to istores and they told me this ipad is faulty. I bought the ipad on 25th Jan 2013.
I returned it to vodacom on 31st Jan 2013, they said they will give me ipad after loading the software as its mentioned in contract, if its s oftware issue they wont give me a new ipad but within 5 days. Its 9 days already and I am yet to receive any update from their side, Vodacom has clearly breached the contract by not returning the ipad within 5 calendar days, its highly unacceptable. Store manager Shoni and the other guy who deals with repairs is saying they are helpless but its their responsibilty. Hoping to get justice soon.
Amount will be debited from account.
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