AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN Service Person took memory card her home.ha ha | #329377

Mtn
MTN Service Person took memory card her home.ha ha

Hi, I have taken a contract from MTN. I got the Samsong Note3 from woodmead. I was happy. I put my Samsung 8GB Memory card in the phone and started using. everything was fine till the phone asked to update few application automatically. I clicked "Yes". it updated successfully. But My Memory card is recognised. I went to MTN woodmead, I met customer care girl by Name Conne, her phone number is 0838698296, She promised me that she would get a new memory card and asked me to come after 2 days. I went to collect memory card, she replied that she took the memory card home. I was surprised. she asked me to come next Monday. I went she said she forgot at home. again she asked me to come next week. I went next week but the answer is the same. I was upset. then she gave me her phone number and asked me to remind her in the evening so that she can bring. Later i sent her SMS to remind her to her phone. Then I went next day, She says she for got at home. Ha ha what a pity. I realized that I spent more on fuel than the Memory Card. I would have bought a new one with that. I really got frustated. taking things home that needs to be delivered to the customer. Great Service.

Date:

Company: Mtn

Country: South Africa   City: Woodmead

Category: Telecommunications

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