AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Can’t make any phone calls or sent any sms’se | #328908

Mtn
Can’t make any phone calls or sent any sms’se

I bought a phone via internet Mtn (Contract) i got the phone got a sim card but from the beginning there i was having difficulties with it. i received a sim card but with no telephone number went to Mtn Glefair shopping centre one of the consultants helped me out to get a number for the phone.
But no i got a other complain because i am almost paying R 500.00 on this cell phone i can't get phone calls i can't make phone calls but i am paying R 500.00 for a phone that's useless .i went to the Mtn shop in glenfair they don't know why i can't receive phone calls or make any phone calls and seems to be their statements and stuff is also not correct as he told me he can't tell me on which contract is am i need this phone or network (I DONT KNOW WHATS WRONG) to be fixed or else i will cancel this contract.
I am a woman i need my phone to work the other day my car broke down i was unable to make any phone calls or sms... there is network but i just can't do anything with this useless phone why do i have to pay R 500.00 if the phone is un useable.
If i don't get it fix i will end my contract. ASAP
I never had this problem with Vodacom, but i was told Mtn Network is Disapp

Date:

Company: Mtn

Country: South Africa   City: Pretoria

Category: Telecommunications

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