AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - Cancelled data but still billed!!! | #328018

Nashua Mobile
Cancelled data but still billed!!!

My data contract with Nashua mobile expired in December 2013 and was converted to a month to month contract without the contract discount, which is not my problem.

In January 2014 I phoned the contact center (3001324370, 3001622015, R1401141883) to cancel this contract. First they will have to phone me back, then then contract was extended for another year and I will have to pay penalty fees, then the branch told my that the contract termination has been issued for the 31 of Jan 2014.

Well today 1 Feb my data has been cancelled, but once again I have been billed for the data contract!

Can SOMEONE explain to me how they can easily cancel my service BUT FORGET TO CANCEL THE DEBIT ORDER ON MY ACCOUNT.

I have only had shocking service from Nashua Mobile and will not be recommending them to anyone!!!

Date:

Company: Nashua Mobile

Country: South Africa   City: Clearwater Mall

Category: Telecommunications

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