AfricaComplaints.com » Telecommunications » Complaint / review: Afrizon Telecommunications - Into a 24 month contract with NO CONTRACT | #323985

Afrizon Telecommunications
Into a 24 month contract with NO CONTRACT

In December 2012 I was approached telephonically by a gentleman who was calling from Vodacom.

This gentleman advised that he had selected me for being a loyal customer and he would like to reward me with a free cellphone and Homemark Voucher (Afrizon).

I immediately informed him that I was not interested in anything that he had to offer and I thanked him for his call.

He persuaded me not to end the call and I again told him that I was not interested in anything he had to offer and I was happy with my Top Up 135. He continued insisting and I asked him if I had to pay for anything or sign any paperwork e.g. a contract and he said "no". He simply asked me for a delivery address - I advised that if there was anything suspicious I would return the cellphone. The phone and Afrizon voucher was delivered the next day at my workplace in Midrand and I was very excited, as I had just received a cellphone and a shopping voucher from Afrizon for free!

I have been paying for a 24 month contract ever since and I want to be reimbursed the monies owned to me. I did not ask for an additional contract!!! I will take this matter further if this case is not investigated.

Date:

Company: Afrizon Telecommunications

Country: South Africa   City: Approached telephonically

Category: Telecommunications

2 comments

August 12, 2019 10:29 AM
Trying to register the gift card, not yet connecting help
August 16, 2019 12:58 PM
I write the email to activate my card and mention all document's, but its look like their email is not active too?or no reply
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