AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Each of contract | #312426

Mtn
Each of contract

On 22 October 2012 I upgraded my contract and was told that my data package will be upgraded and that i will receive a retention credit to the value of 2k. My data package wasn't upgraded and i was forced to pay for my data usage. Also, instead of rectifying the error i get a long winded email explaining why i was not upgraded as promised. I have tried to call and get nothing but a run around. i am now taking the matter to the consumer court. enough of you MTN

Date:

Company: Mtn

Country: South Africa   City: Call centre

Category: Telecommunications

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