AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Incorrectly billed for data bundle | #297482

Vodacom
Incorrectly billed for data bundle

About a month ago I bought a data bundle from Vodacom's website. Seeing as their website was still full of glitches at the time the bundle showed as activated on the website but not on my phone. I phoned the ask what the problem was, and the lady over the phone activated another data bundle for me, after which i asked that she cancelled the previous bundle, which she did. Now I see I was billed for both bundles! I would like this to be corrected.

Date:

Company: Vodacom

Country: South Africa   City: Gauteng

Category: Telecommunications

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