AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom gift promotion | #281998

Vodacom
Vodacom gift promotion

The Vodacom gift promotion for 100mb or airtime have a expiry time.
According to the advert on tv you can send a gift to anyone, the omitted to put it that they decide what time the gift must be used and if not used you forfeit the gift.
My daughter send me a gift yesterday the 9th of December 2013. I receive a 100 that I have to use between 20:00 and 20:59 on the 9th of December 2013.
I phoned the customer care of Vodacom and the call centre confirms that they omitted to put in the advertisement that the gift will expire. How can they decide when I have to use my gift

Date:

Company: Vodacom

Country: South Africa   City: Call centre

Category: Telecommunications

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