» » Vodacom - DATA BUNDLES LOST!!! | #278805

Complaint / review / scam report

I migrated my contract from Contract to prepaid on the 30/11/13. I have been a very satisfied customer with Vodacom for years and considered them the best amongst their competitors but now I am not so sure, When i put notice to cancel my contract no one advised me that I should load any data or airtime closer to the time as I will loose it, so i week before the migration happened I bought 1g data bundles for R149 not knowing that I will loose my data, so now you are billing me for this data that i didnt use? why not charge me the amount of data I used before the migration or restore my data bundles as I believe I shouldnt be paying for something I didnt use when your consultants failed to advise me accordingly

Offender: Vodacom

Country: South Africa   Region: All Country   City: HEAD OFFICE

Category: Telecommunications


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