AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom Network Coverage: North Riding | #270516

Vodacom
Vodacom Network Coverage: North Riding

I moved into North Riding 14 months ago and network coverage in the area was as bad as I had experienced in 2009 when I lived in Fourways. There is little connectivity and frequent dropped calls, to the extent I have opted to not receive calls when I'm home. [And had to get a fixed line! ] I logged a complaint around Oct 2012 with Vodacom, and they were quick to respond. However their resolution was that there was an implementation of a tower project in the area that would solve my problem. Furthermore they noted that the project was due for completion "soon" and that their coverage would greatly improve in the area. Needless to say, to date all I get are random SMSs informing me of their acknowledgement of the same issue, and their same empty promise of a completed tower project to boost their signal in the area. So I assume the project has bee running late for a year now? To my knowledge I'm not the only Vodacom subscriber to complain, and surely not the last.

Date:

Company: Vodacom

Country: South Africa   City: North Riding

Category: Telecommunications

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