AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - Free wifi inaccessible | #264375

8ta / Telkom Mobile
Free wifi inaccessible

I have a Telkom Mobile contract. As part of the contract I get 10Gb Wifi free monthly. After trekking down a wifi hotspot I tried to connect - ABSOLUTELY IMPOSSIBLE! First you need a special SIM, you cant connect with the devices Telkom Mobile actually sold me, I definitely cant use any normal wifi enabled device LIKE EVERYWHERE ELSE IN THE WORLD and none of the please on their technical/data desk, Facebook, Twitter or customer care staff can help me connect. I have been corresponding with them for more than 5 weeks and still no solution.

I am so mad, if this is not solved in the next few days I will log a complaint with the Consumer Board and ASA for false advertising. WATCH THIS SPACE.

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: Wifi

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google