AfricaComplaints.com » Telecommunications » Complaint / review: Sony Mobile - No Covers/Screen Protectors for Sony Xperia C!!! | #258185

Sony Mobile
No Covers/Screen Protectors for Sony Xperia C!!!

I upgraded to a Sony Xperia C with Cell C recently. After receiving my phone I tried to source a cover or screen protector. I phoned every cell phone shop in Eastgate, Festival Mall, East Rand Mall and Menlyn. Not one had any covers or screen protectors. I even tried Chinese cell phone shops and the East Rand flea market. Sony SA told me to try Autopage Cellular. None of their stores stock the Xperia C, let alone the covers or screen protectors.

My complaint is that surely when Sony SA thought it was a bright idea bringing the Xperia C into South Africa, did they not think about maybe providing some kind of support in terms of covers or screen protectors for the phone as well?

I had to Import a minimum order of 10 covers from China at a considerable cost! Now I am sitting with 9 covers that I have no use for! Cell C are not willing to purchase them, and Sony is not willing to assist the Cell C store with purchasing them to supply in a bundle when the client purchases the phone.

I have lost all faith in Sony.

I expect Sony to pay for these covers. Then they can take them and give them free of charge to other clients sitting with the same problem!

Date:

Company: Sony Mobile

Country: South Africa   City: Kempton Park

Category: Telecommunications

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