» » Vodacom - NO RESPONSE TO QUERIES | #251719

Complaint / review / scam report
Vodacom
NO RESPONSE TO QUERIES

I requested an itemised billing report on one of my data accounts for a specific month. After 2 weeks - still nothing. I phoned again - 3 people later - a bill was mailed. However, it was not what I requested and paid for. I phoned again - got a new ref no and waited the 48hrs - NOTHING! I phoned again, new reference no, and still NOTHING! It has been 3 weeks now and Vodacom is still ignoring me.
Author: hettieraf


Offender: Vodacom

Country: South Africa   Region: All Country   City: CUSTOMER CARE

Category: Telecommunications

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