» » Autopage - Altech Autopage is an Absolute Joke! | #251531

Complaint / review / scam report
Altech Autopage is an Absolute Joke!

Altech Autopage is an absolute Joke! They do not care about customers! They do not know what is going on in their company! They, the executives do not avail themselves to get to know what is going wrong in their company. After being with them for 17 years, it took multiple calls and 5 days to get my replacement cellphone registered on the network. I called daily and got a different story and everyone basically just fobbed me off, saying that it would work in the next 24 hours, which it did not. Finally, on day 5 I got in my car and went to the head office and demanded to see one of the executives. They asked me for my cellphone number and there was a hive of activity when I said why I wanted to see an executive. I was asked to wait. Miraculously after 5 to 7 minutes of waiting my cellphone became connected, and I have an sms to that effect! I was denied access to an executive and given the manager instead, who could not explain what the problem had been, and quite frankly was not interested. He just wanted to get me out of their offices. He tried to bribe me into accepting the problem by giving me a free month. I made it clear that I don't take bribes. Be Aware!!!
Author: Hamos

Offender: Autopage

Country: South Africa   Region: All Country   City: Head Office Midrand

Category: Telecommunications


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