My line has been suspended with no warning whatsoever and now I cannot even call Vodacom to correct this.
I have been in the process of transferring my line from my fathers name into my business name as my father has recently passed away. I have contacted both general queries and the legal department to find out what I need to do in order to transfer the account WITHOUT having my line suspended as this is used by me to run my business.
I am also in the situation where I have 2 babies in ICU and I cannot call the hospital or my wife or anyone else for that matter to find out what is going on. I have stressed these issues to at least 2 consultants and via email but they seem to send me from pillar to post as to what should be done. I feel that the manner in which Vodacom has conducted business here is absolutely appalling. All I request is that someone can please help me reconnect my line, in my business name in the shortest possible timeframe with the least downtime!