» » Vodacom - VODACOM IS USELESS | #251473

Complaint / review / scam report

In July this year(2013) I applied for a 2nd line with vodacom, a sales consultant named Bonginkosi assisted me, I was under the impression the line is for a top-up contract, I would pay R279 monthly. End of August I received my 1st invoice, and was billed for over R2000. After numerous calls, and 2 disputes that I lodged, I was promised it takes up to 48 hours to resolve a query.
74 DAYS!!!!!! later and the query is still not resolved. I call in everyday for feedback, but never get response back.
Author: Haileys

Offender: Vodacom

Country: South Africa   Region: All Country   City: Johannesburg

Category: Telecommunications


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.