AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - No delivery on promised signal booste | #240180

Vodacom
No delivery on promised signal booste

I complained about bad reception at my home for my telephone and data dongle. Vodacom sent an agent to come to my home and test the signal on 22 July 2013. The agent told me that the signal strength was indeed very poor and that Vodacom will supply me with a booster that should sort out the problem. Since this day i have made numerous calls to follow up regarding the delivery of this booster. I was informed that there was a shortage of stock. It has now been three months and still no booster. Nobody from Vodacom has called me to follow up or inform me of how long it would still take. I have called and asked to speak to a senior manager or director but nobody phones back. Maybe there reception is also poo

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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