AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - No E-billing from Vodacom | #229979

Vodacom
No E-billing from Vodacom

Hi,

I have not been receiving my itemised billing for the past couple of months. When I call the customer service I am being told that my email address is correct and everything seems fine, however every month I have to call Vodacom for my invoice to be sent to me. I have complained about this so many time and yet nothing has been done to fix my problem.

This month the same thing happened and I can't even log into your website as you are busy making my "Online Experience Better" and with such an inconvenience your consultant can't send me my itemised billing.
I have to submit my claims and to do that I need my invoice and my itemised billing.

Date:

Company: Vodacom

Country: South Africa   City: Whole company

Category: Telecommunications

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