AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell barred for two weeks no response from CELL C | #224322

Cell C
Cell barred for two weeks no response from CELL C

I went overseas to discover my cell phone roaming was on. I didn't request this roaming but nevertheless sent 3 emails of 44kb each, away. When I got home my phone number had been barred and Cell C told me that it was because the bill was R12500 (more or less). I told them that firstly, I had not requested international roaming, secondly I had a limit on my bill of R1000 so why was it not switched off sooner and thirdly, it was impossible for the 3 emails sent to come to 2 gigs. It is now over 2 weeks later and I'm still waiting for an explanation. I need my cellphone for work and can't have it barred because someone at cell c thinks that I owe R12 000.

Date:

Company: Cell C

Country: South Africa   City: Northgate

Category: Telecommunications

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