Mtn
Pathetic Service

It is surprising how long it takes MTN to resolve such small complains. I have posted a complaint on Hellopeter on the 20/12/12 and th last response from MTN was on the 07/01/2013 and I am still waiting.

"Hello Mpho Morapedi,

Thank you for your post,

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

As per our telephone conversation, your query has been escalated to the call centre manager, you will be contacted.

Thank you
Wenzile Masina
REQ:1592662 "