AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Worked late into the night to upgrade Telkom boxes | #216493

Telkom
Worked late into the night to upgrade Telkom boxes

Despite our vigilant opposition to allow Telkom workers into our property for security reasons as we were not made aware they were coming and had no telkom poles in our porperty, our fears were allayed when the supervisor, Isaac, specifically came out to prove they were in fact genuine employees working in the Linden Victory Park area and needed easier access to the poles. In addition, one worker came at a moments notice, Herman Colsby, to upgrade all the telkom boxes on poles and landed up working late into the evening by himself as none of his other colleagues wanted to work late. I remember his colleague Sipho stating he wont start the job now because he refuses to work late. a poor reflection on Sipho's part.
I take my hat off to Herman as he did a fantastic job despite not being provided with sufficient tools to work in the dark. Telkom should consider giving their technicians head torches.
Herman did not complain once and finished the job with a superior quality service and efficient timing. His supervisor Isaac also waited until the job was done in order to ensure his colleague got home safe. Keep it up!! That man deserves a pay rise and perhaps work in management :-)

Date:

Company: Telkom

Country: South Africa   City: Victory Park ext 4

Category: Telecommunications

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