AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Wasting money on data bought by accident!!! | #210913

Vodacom
Wasting money on data bought by accident!!!

I have a top up contract with Vodacom and this morning I bought by accident a data bundle instead of airtime. Now I am sitting with 1 gig data on my blackberry business phone and no airtime. R279 worth of data!!! I have a data contract for my laptop and I can not use my blackberry sim card in my modem as I would then loose business calls coming in. How am I suppose to use the data now? I phoned the call centre and I was told they can not transfer data to airtime even though I have a contract with them. I cant even transfer the data to my top up data contract!!

How am I suppose to use this data or do they expect me to just let it expire? Has anyone made this mistake before?

I wonder how many people has lost their money to vodacom...?

Date:

Company: Vodacom

Country: South Africa   City: South Africa

Category: Telecommunications

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