AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Ported number after loading airtime | #202904

Vodacom
Ported number after loading airtime

Decided to move from Vodacom to MTN. I was informed that I would be on prepaid but no details of when the number would port were given. On the evening of 05/09/2013 I loaded R100 airtime. Within minutes I was no longer on the network and I didnt receive any notification that I was about to be taken off. Vodacom have told me that I forfeited the money and they will not refund it.

I think this is very poor from their side and they should refund the money.

Date:

Company: Vodacom

Country: South Africa   City: Customer Service

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google