AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - Nashua Mobile sell contracts. Vodacom can t supply | #190153

Nashua Mobile
Nashua Mobile sell contracts. Vodacom can't supply

Started complaining in Feb. to Vodacom about VERY, VERY bad cellphone signal in Edleen, Kempton Park. I have 3 cellphone and 1 IPad (with cell) contracts with Nashua. After months of emails etc. and a letter to ICASA, Vodacom admitted they cannot give me cell coverage. (HPSD External Ref = 2897573) Then Nashua Mobile was very snotty and got upset as I complained to Vodacom and not directly to Nashua Mobile who is my service provider.
In the end (and 6 months later) Vodacom is willing to terminate my 4 contracts, but Nashua mobile insist I sign 4 new 24 month contract with another cell signal provider. I am more than willing to honour my contracts with Nashua Mobile for the hand devices, but I am not signing other signal contracts. I am willing to go Prepaid until my contracts with Nashua runs out.
What makes me mad is I get phone calls (from Bradley) to say they will phone me shortly, and then nothing happens! That was more than a month ago!! Just shut up and pay for a cellphone with no reception. Thanks Nashua Mobile and Vodacom, for nothing.

Date:

Company: Nashua Mobile

Country: South Africa   City: Nationwide

Category: Telecommunications

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