» » Cell C - INCORRECT DELIVERY FOR THE SECOND TIME! | #173279

Complaint / review / scam report
Cell C
INCORRECT DELIVERY FOR THE SECOND TIME!

I upgraded my contract and asked for a blackberry bold 9900 WHITE!
I was told that they have stock but the cannot gaurentee that the correct colour will be delivered. But if its NOT WHITE, i may return it. 1st delivery - wow what a suprise its CHARCOAL BLACK.
sO I SEND IT back.
What a mission to a phone resent. Service is DISGUSTING.
So finally 20 days later a delivery happens... and ITS BLACK AGAIN!!

HOW MANY ATTEMPTS BEFORE WE GET THIS RIGHT??

Does CELL C deliberately send the wrong colour for the second time, EVEN after the claim they have stock???
Does the dispatch department not read??
Is this most a ploy for you to take what theY give you, dispite what you want??
AND I AM PAYING FOR IT!!!

AND yet the confirm they have stock.

Surely after complaining they would ake an effort to send the correct item.

AND this after i have logged a formal complaint with cell c: REF: 1308010000079598
Author: daksha001


Offender: Cell C

Country: South Africa   Region: All Country   City: Telesales

Category: Telecommunications

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