» » Mtn - The second debit order gone off | #172578

Complaint / review / scam report
Mtn
The second debit order gone off

This is the second month that mtn has debited money off my account reflecting the incorrect amount the first month this happened i let it slide, now this month i got debited R499 which is incorrect i have a contract with mtn that clearly states that i will be debited R350 every month end. Currently i am on hold witing for a call centre agent to assist me this is the fourth time that i've called and waited for 28 minutes and still going strong. So i would like to know will i get assisted today? Or is the call centre closed down? Debit orders gone wild plus no customer service delivered? Just the other day i was called in connection with my contract not once was it mentioned that my contact is expired the last i recalled it expires on the 15 Jan so where does these extra charges come from?
Author: jodi bell


Offender: Mtn

Country: South Africa   Region: All Country   City: Randburg

Category: Telecommunications

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