I have a Vodacom account - my GIG 1.. This means I get one GB per month.
Somehow some dufus-duck at canal walk Vodacom data centre did not understand what it means when I said that it should not go out of bundle. It did. R1020.80 later
First problem it went over quite badly
Second problem - Vodacom now suspended my Sim. That meant I couldn't use the data for July (0Mb)
Now my dumb Vodacom, how the would you expect me to pay the bill if YOU suspended my service? - I see on-line my bill so far is only R98.00 (which is good) BUT Vodacom stopped my data. I can not use my sim any more. The part in the contract that stated that vodacom will provide data to me for a price is not happening. I NEVER missed a payment. My account was ALWAYS on time. Still I am not able to use any thing.
Now I'm paying for something I can not use due to Vodacom breaching the contract.
I want to CANCEL this contract IMMEDIATELY.
Not once was I given a notification / sms or whatsoever.
Please see to that that you cancel my contract immediately (PLEASE DO NOT DARE TO BILL ME FOR THE DATA THAT I COULDN'T USE THIS MONTH)
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