AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - NELLY IT HAS BEEN TWO HOURS ALMOST | #16885

Cell C
NELLY IT HAS BEEN TWO HOURS ALMOST

Nelly promised to call me back in Twenty minutes, it has been over an hour already.
Nelly told me that R87.00 would be taken off of the airtime BUT R151.00 was taken off.
This is and service. Nelly phone me back NOW!!!
I want a breakdown of the airtime that has been received from the 15 October 2012 to date and I want to see what the airtime has been used on. I dont want stories I want a solution NOW.
I dont know why the I must fight when I know I am right.
Nelly if you do not phone me I will be taking this to the CPA
When you call the call center the agents refuse to give details or put me through to her.

Date:

Company: Cell C

Country: South Africa   City: Head Office

Category: Telecommunications

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