AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Arrogant Telkom | #167807

Telkom
Arrogant Telkom

Telkom's response to our complaint was that it is"not profitable enough" for them to install lines in our complex. "Not profitable enough"... are they really that arrogant?
I do not understand how this can be an appropriate answer when I have applied for a business/adsl line and other home owners I know in my complex also want business /adsl lines. Telkom actually has a potential of making money from 24 Units. If our business continues to run for another 20 years... how can this not be profitable for Telkom?
As Telkom owns a monopoly in this country, who else can we turn to for a business / ADSL lines?
I personally believe it is our human right to have access to a telephone line.

There are Telkom lines in every complex next to us, behind us and in front of us.
I do not believe they are holding up to their values.
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I feel that they are creating a false promise to their clients by accepting the deposits. Surely this opposes the consumer protection act?
Thus I propose the question: How many thousands of deposits does Telkom hold without refunding them and what happens to the interest?

Date:

Company: Telkom

Country: South Africa   City: Willowbrook

Category: Telecommunications

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