AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell Cs C-Cover discontinued without my knowledge | #16325

Cell C
Cell Cs C-Cover discontinued without my knowledge

I renewed/upgraded a control chat contract some time in April or May 2012 with a knowledge of my phone being covered by cell c's C-Cover which covers /loss of the phone. i lost my phone in Dec 2012 and when i called i was told that my phone was not covered at all and that the Cell C C-Cover is no more there and they are using a third party insurance company. i was never informed of any of this changes all this time i thought i was covered, i feel that Cell C bridged our contract which had a C-Cover in it. they are scamsters this network, thinking of cancelling all my contracts with them

MaTT

Date:

Company: Cell C

Country: South Africa   City: Menlyn

Category: Telecommunications

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