AfricaComplaints.com » Telecommunications » Complaint / review: Mweb - Late Domain Registry Cost us the domain name | #153335

Mweb
Late Domain Registry Cost us the domain name

We registered with Mweb and bought 2 domain names from them on Wednesday night. [URL Removed] and [URL Removed] We had issues and reported the initial issues to them. On Thursday they phoned us and told us they are escalating the domain registration. On Friday I phoned back and they said they will escalate the domain registration.
On Monday we heard back that the one domain we purchased from them which was available at the time of purchase was taken by another ISP on Friday.

This leaves us in a predicament as we purchased the Domains late Wednesday/Thursday which was not registered. (Any other registrar registers straight away) We have already got our business cards printed. Our company registration documents will need to be changed. Which is extra lawyer costs. Our Investors documents will have to be redone, our logo and name "bitcoinza" will have to be redone which is extra costs.

Mweb advised me today that I will have to take this up with Uniforum directly to get the domain which we purchased through mweb, which will be extra costs and time.

How can you purchase something. And then they come back saying. Sorry go to these guys and get the domain you bought through us

Date:

Company: Mweb

Country: South Africa   City: WebHosting

Category: Telecommunications

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