AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - DEDUCT DEBIT ORDER AND DENIES RECEIVING MONEY | #135730

Cell C
DEDUCT DEBIT ORDER AND DENIES RECEIVING MONEY

CELL C DEBITS MY ACCOUNT AND STILL SUSPENDS MY LINE AS THEY REFUSE TO ACCEPT THEIR RECEIPT OF MY MONIES!!!
Good day Ian,
Thank you for your e-mails.
The monies R1156.78 deducted on 30/04/13, on the attached bank statement void.
We cannot activate an account which in arrears and can only do so if the amount is paid in full.
Sorry for the delay and inconvenience caused.
Regards

Good day Ian,
It void - the bank advised to Cell C - code "no authority to debit"
You must pay in R2593.44, forward the proof of payment also stipulating that this monies will not be reversed. I will then activate the line and send the proof of payment for allocation onto the account.

Regards
30/04/2013 30/04/2013 EXTERNAL DEBIT
CELLC SP*00029679040*013130430NAEDO DR 0289069348 R 283.51 R 11 423.72
30/04/2013 30/04/2013 *NAEDO FEE R 3.00 R 11 420.72
30/04/2013 30/04/2013 EXTERNAL DEBIT
CELL C SP 30160128 114858894 TRANSFER 0289515083 R 283.51 R 11 137.21
30/04/2013 30/04/2013 *EXTERNAL DEBIT FEE R 3.00 R 11 134.21
30/04/2013 30/04/2013 EXTERNAL DEBIT
CELL C SP 30163746 117098130 TRANSFER 0289529914 R 129.96 R 11 004.25
30/04/2013 30/04/2013 *EXTERNAL DEBIT FEE R 3.00 R 11 001.2

Date:

Company: Cell C

Country: South Africa   City: Head office

Category: Telecommunications

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