AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Contract approval estimate - Does no-one know? | #135166

Mtn
Contract approval estimate - Does no-one know?

I applied for a contract at MTN, Canal Walk (Entrance 1 branch). I was told it would take up to 24 hours for the request to complete, which is fine.

Went back to the shop after 24 hours, then I was informed it can take up to 48 hours.By a different consultant.

Phoned MTN after 48 hours, then I was told it can take up to 3-7 days?! Seriously?
Can't anyone give you the right answer?

Also, the consultants at this shop is terrible with customer service. They all seem miserable when talking to customers.

Date:

Company: Mtn

Country: South Africa   City: CanalWalk, Cape Town

Category: Telecommunications

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