AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Excellent Service!!! | #134768

Mtn
Excellent Service!!!

I decided to leave Autopage once my contract had ended and go with MTN direct due to poor service and over charging with Autopage. I wanted to port my cellphone number from Autopage and open a new contract with MTN. I was initially helped by a women who was actually rude and not competent. She first told me that MTN couldn't port my number and after I insisted that they can, she made me fill in the appropriate forms and after I left I realised she didn't even ask me what contract I wanted!! Anyway after phoning this women more than twice with no word on my contract or porting of my number I finally found Desmond!! Desmond knew exactly what he was doing and helped me in one day to open the contract, get my cell phone, get cellphone insurance and port my cellphone number from MTN.

I decided to write on Hello Peter as I feel that Desmond should be rewarded and acknowledged for his good service. Unfortunately in this day and age people who work in the service industry who actually know their product and what they are doing are few and far between. Desmond is one of them, it's just a pitty that out of that shop there is only one Desmond! Please note the good service Desmond is doing!

Date:

Company: Mtn

Country: South Africa   City: PARKVIEW

Category: Telecommunications

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