Mtn
This email is from yourselves - yet still no phone

This is your message to me 1 week ago!!! I have phoned 808 - they know nothing about it!! Why has nothing happened?? I have been a customer for more than 10 years and this is the way you treat your customers???

Hello smit35,

Thank you for taking time to raise your concerns with MTN.
This is the feedback I received and yet still I cannot use my phone!!!

I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Thank you
Wenzile Masina
REQ:2238463