AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Dissapointed Cell C customer willingto switch | #126011

Cell C
Dissapointed Cell C customer willingto switch

I took out a contract with Cell C at the begining on April, the day I signed the contract i was told they can't port my number because their sim cards where faulty and they were offline, I couldn't use my iPhone 5 for about 4-5 days.
I eventually got fed up and went back into the store to get it sorted, I was told to wait another day after the porting was done.

From the first day I started using the phone I have been having network problems, people can't reach me, my calls fail almost 80% of the time, my messages get delayed, sometimes I don't receive messages people sent me. I am in a sales / client facing role and constantly need to be reachable by clients. Which has been the most difficult thing.

I feel like I was to, Cell C's advertising that they have 97% coverage serving 10 Million customers. With them saying that, you would expect the network coverage to be good. I would like Cell C to immediately cancel or terminate my contract as I am beyond anoid, upset, dissapointed and unhappy with their service.

I haven't even been with them for more than 3 months but I am already beyond fed up!

Unhappy Cell C customer :(

Tanya

Date:

Company: Cell C

Country: South Africa   City: Sandton

Category: Telecommunications

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