Autopage
DEBT my account but does not adhere to my enquiry

I have logged so many request for the same problem: the
M130530151 5/30/2013 3:19:41 PM,
A1305281184 5/28/2013 9:23:30 AM Credits Required All Tasks Completed
M1305286 5/28/2013 2:08:06
AI am very disspointed as logged so many request with the same issue:
Tax Invoice
Monthly charges
My. Account Pro R 19.74
Blackberry Bis R 51.75
Balance Notification - Sms R 3.50
Sim Insurance R 3.95
Clip R 8.33
Telephony R 175.44 (my mtn 200) I cancelled this and was charged the amount and never received the minutes (need to be credited)

R 262.71
Usage charges
Calls R 101.10
SMS R 31.86
GPRS R 0.72
Content R 0.79
R 134.47

Other Credits and Charges
1000.36.5.214.O Monthly Device Pa R 165.79 (cancelled migration, never received Device) needs to be credited.
R 165.79

Subtotal R 595.15
Total (excl VAT) R 595.15
Plus 14% VAT R 83.32
Total (incl VAT) R 678.47 (This whole amount was debt after I cancelled the migration and upgrade, but was still charged)

SO WHY DO I ONLY GET A CREDIT OF 189...??? Can I get proper feedback, I cannot log a request every time and explain the same problem.