AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Very bad servicing and repairs! | #113488

Vodacom
Very bad servicing and repairs!

My Sony Ericcson cellphone stopped working when you put the sim card in. Took it in to VODACOM to be repaired four times. Each time it was booked in took 21 days! every time i got the phone back same problem. All Vodacom could tell me is that the phone was at the (advanced repair center). But still the phone is not working
And still the advanced repair center send it back saying it is working when it is clearly not! How many times does a custemer have to send in a phone before it is declared broken and replaced? I still have to pay for this expensive android phone for four months even though i do not have it. Totally ridiculousness repair service!

Date:

Company: Vodacom

Country: South Africa   City: Bedford Square Vodacom

Category: Telecommunications

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