AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - MTN users unable to reach my Vodacom numbe | #109577

Vodacom
MTN users unable to reach my Vodacom numbe

It came to my attention last week that some people were unable to reach me on my vodacom number. On Saturday morning I tested it myself. I dialed my number from a vodacom number and it went through, tried with Cell C, 8ta and telkom landline and it worked. When I tried with an MTN number it did not go through. All people that complained about not being able to reach me are on MTN. I logged a call with the call center around 7:30 on Saturday (11/05/2013) and was told the issue will be resolved within 24-48 hours. More than 48 hours later the problem is still not resolved. I am still even waiting for the reference number of that call which they said they will send via sms.

This is unacceptable as i am missing important calls and right now I am not able to do my online banking as the sms are being blocked.

Can somebody please sort this thing out!!!

Date:

Company: Vodacom

Country: South Africa   City: Vodacom Network

Category: Telecommunications

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