I took my phone to festival mall on the 28 December 2012 for repairs you cannot hear a person when they speak on the line you have to put them on speakers .on the same day i received an sms saying the phone has been booked for repairs and that was the last time i heard from 8ta and i called the customer service who told it usually takes 21 days to fix the phone and maybe they will call me.
i have a contract phone that i pay every month and now i am out without the phone and i am expected to pay still.
the service is really poor that i receive from 8ta since i ever took the contract with them.
Regards
T
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