AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - 7 hours to order and take delivery of phone!!! | #100124

Mtn
7 hours to order and take delivery of phone!!!

I pre-registered for the Samsung Galaxy S4 and this morning the consultant phoned me to discuss the package etc. I completed the application process with him on the phone and he advised that if I was approved by credit they would contact me about delivery of the phone. He said it would take 48 hours, and as there was a public holiday it would take an extra day.

At 13.32 I received an email to say I had been approved by credit and at 15.04 I was advised via SMS that the delivery was scheduled for today. 33 minutes later RTT arrived with the phone.

From the time of order at 9.03am this morning to delivery was less than 7 hours. Unbelievable!!

Well done MTN

Date:

Company: Mtn

Country: South Africa   City: Gauteng

Category: Telecommunications

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