I have cancelled my membership with Planet Fitness in November last year by filling out a cancellation form at the branch itself with the cancellation reference nr. Discovery Vitality gave me. Execution date was suppose to be 31 December 2013. I see that up to February 2014 monies are still being ...
I was at the gym this morning at 7am and whilst using one of the machines a gentleman approached me and said i must get off the machine because he wants to use it, i replied and said i was busy and that he needs to wait his turn, he left and approached Samantha Marshall who i believe is a manager: ...
I cancelled my gym contract in June with Planet Fitness and Delt with Shameemah (Very Rude Lady) She replies to my emails a week later and she is never available when contacting the gym. I was given a once off fee that needed to be paid, which i have paid and up until today they are still deducting ...
It's embarrassing enough when there is a problem every time one wants to get into the gym, especially when the person starts telling you in a patronising voice how to request a transfer. Now this is the last straw - the gym won't even allow access. Manager at original gym swears that the transfer ...
Besides the many issues I have had joining with Virgin active under the Discovery Vitality, I am seriously not impressed with the service and the way their administration is being run. Not only did they take almost 2 weeks to activate my account after I had paid but now the have debited me more ...
Some time last month in Bryanston shopping centre i got stopped by two guys who were promoting virgin active.they told me to sign up as the membership is free. i agreed and when my account number was requested i told them i did not have it. The one guy Q said he can accompany me to the atm to get ...