AfricaComplaints.com » Sports » Complaint / review: Planet Fitness - Witbank MEGA Clu | #28546

Planet Fitness
Witbank MEGA Clu

This is not the 1st time that I complain to Planet Fitness about Witbank Mega Club. This morning I was at the gym at 04:00 as usual and as many times before the place was a mess, most of the weights was lying around the benches and net to the indoor track. Also some of the cable machines is in a horrible state and the cable on the one is broken for more than a week now.
Also alot of the stationary bikes for cardio is not working and then you have to get onto it and test it and then just move to another. The Generator was not working and with the last 2 powerfailures we were sent home.
Myself and alot of the members complaint to management but just to hear that they do not get any help from management.
The Club manager that we thought would be able to sort our problems just resigned and now the club is without a Manager, not that it will change anything if you complain to any of them.
In December like last year there is a double payment made to Planet fitness, for what just to keep us unhappy?
I am sure if we don't pay we will not be able to get into the club, but they don't worry to give us bad service.
I would not advice anyone to join the club with all the empty promises.

Date:

Company: Planet Fitness

Country: South Africa   City: Witbank Mega Club

Category: Sports

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