AfricaComplaints.com » Sports » Complaint / review: Planet Fitness - Planet Fitness and SAYA Recoveries clients | #243166

Planet Fitness
Planet Fitness and SAYA Recoveries clients

The section below is an e-mail exchange to SAYA Recoveries (dated 28/10/2013) as an attempt to settle a contract. We trust that people will think twice before doing business with this "reputable" fitness club...

More than one week has elapsed since my wife has paid fees on 19 October 2013 as requested by SAYA Recoveries and to date we have not received any e-mail exchange to confirm that the funds were received and that the matter can now proceed to this contract being cancelled and settled. My wife needs to cancel the contract ASAP as she has not visited this or any other Planet Fitness gym since November 2010, which is clearly reflected on the Planet Fitness records. The failure by SAYA Recoveries and Planet Fitness to confirm that they have deducted R500 using NAEDO tracking from my wife's cheque account, even after proof and relevant information was supplied to both SAYA Recoveries and Planet Fitness, is now prohibiting her to close this contract before the end of October 2013 and is infringing on her rights. Any money that Planet Fitness will try to deduct using NAEDO tracking after 21 October 2013, will be considered as an act of faud and so registered with the SAPS.

Date:

Company: Planet Fitness

Country: South Africa   City: Bedfordview

Category: Sports

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