I went to the Gateway NWJ and was totally taken by surprise by the store managers attitude. I was standing and waiting to be served for 5 mins while all 3 of the sales assistance were standing listening to another customers story. When I noticed they were not acknowledging me, I asked if I could be ...
I bought a Fifa 14 Playstaion 2 @ R200 as a Christmas gift for my kids. Purchase date was the 22/12/13. Their father tried to play the game and it froze up a couple of times. I Call the store and for 15min the phone is engaged 0213765158. I Call the call Centre and a polite gentleman Ryan assists ...
Poor customer satisfaction and by call centre.i opened up an account and don't qualify for the voucher coz I "have a pre approved account which I never applied for". Thereafter if I purchase, I have to pay over 9 or 12 months and over where I have to pay interest.i cannot pay in 6 ...
Order No above was placed and paid for on 10/10/13. Six of seven items received. Order marked complete. Query registered. Subsequent delivery promised. No deliver, query registered. New delivery date promised. No delivery. Agreed with Gareth Cameron that the item be cancelled and refund deposited ...
On Saturday the 22 Dec 13, I went to Jet Phoenix Plaza, to change my card to a Thank U card. After waiting in line for 20 min, I was attended by 1 of the staff Who then told me that I have to wait for a manager to come in to assist me in changing my card to the Thank U card. After telling her that ...
Its always such a delight during the festive period when people are tired and grouchy to be welcomed by a shop and spa with Christmas cheer and such great service. The Christmas d? cor, songs and the general Christmas vibe in the shop was just lovely and although you could see that the staff were ...