1. I've made online payment using the account details provided online. It was invalid
2. I've sent SMS payment of R 200 on the 1st. Received a bounced back sms on the 9th
3. I send so many emails asking for the correct banking details so I can pay it off as I'm struggling with the online account details provided online. Only to receive them days late after.
4. I don't understand why I still have to pay the penalty as I failed to get proper feedback on time as I've been inquiring for so many days with no response.
5. After all the Emails I've sent in regards to making a payment and no one gerring back to me, I have to pay penalty for the slow service delivery. Starting with the SMS I've paid with on the 1st and only a bounced back message on the 9th